Please turn your device to browse the website.

Download

Features

Select the feature for which you need help.

Financial situation 1/10

List of accounts, loans and credit cards

View the balances for your accounts, loans and credit cards.

Press one of your accounts, loans or credit cards to access the account movements.

Browse your "account holder" accounts and your "other accounts" via  .

Financial situation 2/10

List of movements

View the past and future movements for your accounts, loans and credit cards.

Press  to make a new transfer.

View your past and future movements via  .

Press  to access the list of your future movements.

Access the details by pressing a movement.

View the account specificities by pressing  .

Financial situation 3/10

Details of movements

View the details of movements for your accounts, loans and credit cards.

Press  to return to the list of movements.

Press  to view the details in PDF format.

Press  to request a cancellation or information.

Financial situation 4/10

Account specificities

View the specificities of your accounts, loans and credit cards.

Press  to return to the list of movements.

Press  to access your account's e-documents.

Financial situation 5/10

Search transactions

Quickly find transactions that were made on your current account, savings account or loan account.

Access the search engine via .

Access further search criteria via .

Search for changes using the following criteria:
- Name of beneficiary
- Amount
- Date of operation
- Communication
- S-net Reference
- Type of transaction (credit or debit)

Financial situation 6/10

Check your securities account

Monitor the evolution of your securities accounts with up-to-date prices*

Select a security in your securities account in order to access the detailed view.

Access your orderbook by clicking  .

Check the performance of your securities account by clicking  .

Access the offers directly by clicking  .

Refresh the evaluation of your securities account with the following action .

* The data is delayed. The delay depends on the stock exchange (at least 15 minutes)

Financial situation 7/10

Check your securities account

Monitor the evolution of your securities accounts with up-to-date prices*

Select a security in your securities account in order to access the detailed view.

Access your orderbook by clicking  .

Check the performance of your securities account by clicking  .

Access the offers directly by clicking  .

Refresh the evaluation of your securities account with the following action .

* The data is delayed. The delay depends on the stock exchange (at least 15 minutes)


See full size image

Financial situation 8/10

Track the performance of your shares

See which shares have impacted your portfolio the most over different periods.

Toggle between different periods by sliding your finger as shown .

Financial situation 9/10

Monitor your securities’ evolution

View a chart depicting the evolution of your securities over several periods.

Average down or sell your stock positions via  .

Financial situation 10/10

Change the limit of your credit card

Choose the type of limit modification

After selecting the type of the limit modification, you can fix the limit of your credit card.

Transfers 1/13

Choice of ordering party

Choose the account you would like to transfer from.

After choosing the ordering party account, you will be able to access the next step.

Transfers 2/13

Choosing a beneficiary

Choose the beneficiary from your list of registered beneficiairies.

Use the search bar to look up registered beneficiaries  .

Once you have selected the beneficiary, you will move on to the next step.

If you would like to make a transfer to a non-registered beneficiary, press  .

Transfers 3/13

Entering a new beneficiary

Enter the name and the account number of the beneficiary.

Slide the  button if you would like to add the beneficiary to your list of beneficiaries.

Press  if you would like to return to your list of registered beneficiaries.

After entering the beneficiary, press  .

Transfers 4/13

Transfer amount

Enter the transfer amount.

After entering the amount, press  .

Transfers 5/13

Transfer communication

Enter the transfer communication.

After entering the communication, press  .

Transfers 6/13

Validation before processing

Check the data entered before processing the transfer.

Make sure the entered data is correct, then press  and  .        

Transfers 7/13

Entering transfer data

Enter all transfer data before processing.

Press the  icons to access the different data entry windows.


See full size image

Transfers 8/13

Choice of ordering party

Choose the account you would like to transfer from.


See full size image

Transfers 9/13

Choosing a beneficiary

Choose the beneficiary from your list of registered beneficiaries.

If you would like to make a transfer to a non-registered beneficiary, press  .


See full size image

Transfers 10/13

Entering a new beneficiary . .

Enter the name and the number of the beneficiary account.

Slide the button if you would like to add the beneficiary to your list of beneficiaries.

Press  if you would like to return to your list of registered beneficiaries.

After entering the beneficiary, press  .


See full size image

Transfers 11/13

Transfer amount

Enter the transfer amount.

Press the "Amount" icon to enter the desired amount.


See full size image

Transfers 12/13

Transfer communication

Enter the transfer communication.

Press the "Communication" icon to enter the communication.


See full size image

Transfers 13/13

Validation before processing

Check the data entered before processing the transfer.

Make sure the entered data is correct, then press and .


See full size image

Recurring payments 1/18

Manage standing orders

View, amend or delete existing standing orders*.

Access to the detail view from the list of your standing orders.

Change the settings (amount, periodicity, communication) of your standing orders by pressing  .

Cancel existing standing orders by pressing  .

* Please note that standing orders, created in the context of loans, can neither be changed, nor be deleted.

Recurring payments 2/18

Manage direct debits

Lock or unlock direct debits*.

Access to the detail view from the list of your direct debits.

Lock, unlock or activate your direct debits by pressing  or  .

* Please note that a direct debit consists of a permission given to your creditor, to make automatic debit collections on your account after sending his invoice.

Recurring payments 3/18

Set up a new standing order

Add a new standing order.

Similar to transfers, set up a new standing order by pressing  .

Recurring payments 4/18

Select the ordering party

Choose the account the standing order is to be paid from.

Once you have selected the ordering party’s account, you will move on to the next step.

Recurring payments 5/18

Select the beneficiary

Select the beneficiary from your list of registered beneficiaries.

Use the search bar to look up registered beneficiaries  .

Once you have selected the beneficiary, you will move on to the next step.

If you would like to make a transfer to a non registered beneficiary, use  .

Recurring payments 6/18

Add a new beneficiary

Enter the name and the account number of the beneficiary.

Slide the  button to add the beneficiary to your list of beneficiaries.

Press  to return to your list of registered beneficiaries.

After entering the beneficiary, press  .

Recurring payments 7/18

Enter the amount

Enter the amount of your standing order.

After entering the amount, press  .

Recurring payments 8/18

Enter the communication

Enter the communication of your standing order.

After entering the communication, press  .

Recurring payments 9/18

Fix the periodicity

Define when and how often you want your standing order to be paid.

Under «Periodicity», configurate the following settings:

- The first maturity date
- The last maturity month and year
- The periodicity of your standing order (monthly, quarterly, half-yearly, yearly or user-defined).

Recurring payments 10/18

Confirm the standing order

Check the entered data before authorising the standing order.

Make sure the entered data is correct, then press  and  .

Recurring payments 11/18

Enter the data of the standing order

Enter the data before authorising the standing order.

Press the  icons to access the different data entry windows.


See full size image

Recurring payments 12/18

Select the ordering party

Choose the account the standing order is to be paid from.

Once you have selected the ordering party’s account, you will move on to the next step.


See full size image

Recurring payments 13/18

Select the beneficiary

Select the beneficiary from your list of registered beneficiaries.

Use the search bar to look up registered beneficiaries  .

Once you have selected the beneficiary, you will move on to the next step.

If you would like to make a transfer to a non registered beneficiary, use  .


See full size image

Recurring payments 14/18

Add a new beneficiary

Enter the name and the account number of the beneficiary.

Slide the  button to add the beneficiary to your list of beneficiaries.

Press  to return to your list of registered beneficiaries.

After entering the beneficiary, press  .


See full size image

Recurring payments 15/18

Enter the amount

Enter the amount of your standing order.

After entering the amount, press  .


See full size image

Recurring payments 16/18

Enter the communication

Enter the communication of your standing order.

After entering the communication, press  .


See full size image

Recurring payments 17/18

Fix the periodicity

Define when and how often you want your standing order to be paid.

Under «Periodicity», configurate the following settings:

- The first maturity date
- The last maturity month and year
- The periodicity of your standing order (monthly, quarterly, half-yearly, yearly or user-defined).


See full size image

Recurring payments 18/18

Confirm the standing order

Check the entered data before authorising the standing order.

Make sure the entered data is correct, then press  and  .


See full size image

Financial instruments 1/5

Access the offer of securities

Browse the different categories of securities.

Access each category of securities by clicking  .

Quickly find the requested security by means of the search function .

Financial instruments 2/5

Follow up the evolution of your order book

View your buy and sell orders.

Press  in order to access the offer of securities.

Access the detail view of each of your buy or sell orders.

Financial instruments 3/5

Validate your stock exchange orders in a few seconds only

Check the data of your orders before validation.

After checking the data, press then .

Tap on  in order to access the different editing screens, such as for the modification of the execution venue.

Financial instruments 4/5

Access the offer of securities

Browse the different categories of securities.

Access each category of available  securities by clicking  .

Quickly find the requested securities of your choice by means of the search function  .


See full size image

Financial instruments 5/5

Validate your stock exchange orders in a few seconds only

Check the data of your orders before validation.

After checking the data, press then .

Tap on  in order to access the different editing screens, such as for the modification of the execution venue.


See full size image

Messages 1/2

Viewing your secure messages

View your incoming and outgoing messages, and your e-documents.

Quickly identify your  important and unread messages.

Browse your incoming and outgoing messages, and your e-documents via  .

Delete or flag messages you have read by pressing the   icons.

Send a new message by pressing  .

Messages 2/2

View a message

View your incoming or outgoing message, or your electronic-document.

Press a message to see its contents.

View your message in PDF format by pressing  .

Delete your message by pressing  .

Press  to return to the list of messages.

Branches 1/2

Search for the closest branch

View the list of branches and S-BANK ATMs.

Find the branch closest to you by activating geolocation.

Search for a branch by name or location.

Quickly find your location, as well as open and closed branches thanks to the  icons.

Branches 2/2

Finding your location in relation to a branch

View the map to find your location in relation to the nearest branch.

Simulators 1/2

Simulation for a personal loan

Simulate your personal loan and quickly compare different durations.

Choose an amount via  .

Browse the different terms and conditions for rates (Classic, axxess, ZEBRA) via  .

Apply for a loan online.

Simulators 2/2

Simulation for a housing loan

Simulate your housing loan by adjusting the different variables.

Adjust the different variables via  .

Apply for a loan online.

Settings 1/4

Activate Touch ID Authentication

Log in using your digital fingerprint.

First, make sure that your iOS device is compatible with Touch ID and that it has been properly configured.

Activate Touch ID for S-net Mobile Enable/disable Touch ID  in the “Settings” menu of the S-net Mobile application or during the PIN code setup.

Settings 2/4

Configure your application

Easily manage your settings.

Define, change or delete your simplified identification method (4 digit PIN code).

Manage your list of registered beneficiaries.

Manage your PUSH notifications.

Configure your S-Digicash application.

Customise the order of your menus.

Block your S-net agreement.

Activate PUSH notifications when your stock exchange orders are executed.

Settings 3/4

PUSH notifications management

Manage the different categories of PUSH-notifications

Activate or deactivate the PUSH-notifications in case of:
- execution of stock exchange orders
- credit entries on current accounts
- progress or decisions related to ongoing requests

Settings 4/4

Switch to electronic statements

Switch from paper statements to electronic statements

Activate your electronic statements with just one click.

Features

Select the feature for which you need help.

List of accounts, loans and credit cards

View the balances for your accounts, loans and credit cards.

Press one of your accounts, loans or credit cards to access the account movements.

Browse your "account holder" accounts and your "other accounts" via  .

List of movements

View the past and future movements for your accounts, loans and credit cards.

Press  to make a new transfer.

View your past and future movements via  .

Press  to access the list of your future movements.

Access the details by pressing a movement.

View the account specificities by pressing  .

Details of movements

View the details of movements for your accounts, loans and credit cards.

Press  to return to the list of movements.

Press  to view the details in PDF format.

Press  to request a cancellation or information.

Account specificities

View the specificities of your accounts, loans and credit cards.

Press  to return to the list of movements.

Press  to access your account's e-documents.

Search transactions

Quickly find transactions that were made on your current account, savings account or loan account.

Access the search engine via .

Access further search criteria via .

Search for changes using the following criteria:
- Name of beneficiary
- Amount
- Date of operation
- Communication
- S-net Reference
- Type of transaction (credit or debit)

Check your securities account

Monitor the evolution of your securities accounts with up-to-date prices*

Select a security in your securities account in order to access the detailed view.

Access your orderbook by clicking  .

Check the performance of your securities account by clicking  .

Access the offers directly by clicking  .

Refresh the evaluation of your securities account with the following action .

* The data is delayed. The delay depends on the stock exchange (at least 15 minutes)

Track the performance of your shares

See which shares have impacted your portfolio the most over different periods.

Toggle between different periods by sliding your finger as shown .

Monitor your securities’ evolution

View a chart depicting the evolution of your securities over several periods.

Average down or sell your stock positions via  .

Change the limit of your credit card

Choose the type of limit modification

After selecting the type of the limit modification, you can fix the limit of your credit card.

List of accounts, loans and credit cards

View the balances for your accounts, loans and credit cards.

Press one of your accounts, loans or credit cards to access the account movements.

Browse your "account holder" accounts and your "other accounts" via  .

List of movements

View the past and future movements for your accounts, loans and credit cards.

Press  to make a new transfer.

View your past and future movements via  .

Press  to access the list of your future movements.

Access the details by pressing a movement.

View the account specificities by pressing  .

Details of movements

View the details of movements for your accounts, loans and credit cards.

Press  to return to the list of movements.

Press  to view the details in PDF format.

Press  to request a cancellation or information.

Account specificities

View the specificities of your accounts, loans and credit cards.

Press  to return to the list of movements.

Press  to access your account's e-documents.

Search transactions

Quickly find transactions that were made on your current account, savings account or loan account.

Access the search engine via .

Access further search criteria via .

Search for changes using the following criteria:
- Name of beneficiary
- Amount
- Date of operation
- Communication
- S-net Reference
- Type of transaction (credit or debit)

Check your securities account

Monitor the evolution of your securities accounts with up-to-date prices*

Select a security in your securities account in order to access the detailed view.

Access your orderbook by clicking  .

Check the performance of your securities account by clicking  .

Access the offers directly by clicking  .

Refresh the evaluation of your securities account with the following action .

* The data is delayed. The delay depends on the stock exchange (at least 15 minutes)

Track the performance of your shares

See which shares have impacted your portfolio the most over different periods.

Toggle between different periods by sliding your finger as shown .

Monitor your securities’ evolution

View a chart depicting the evolution of your securities over several periods.

Average down or sell your stock positions via  .

Change the limit of your credit card

Choose the type of limit modification

After selecting the type of the limit modification, you can fix the limit of your credit card.

Choice of ordering party

Choose the account you would like to transfer from.

After choosing the ordering party account, you will be able to access the next step.

Choosing a beneficiary

Choose the beneficiary from your list of registered beneficiairies.

Use the search bar to look up registered beneficiaries  .

Once you have selected the beneficiary, you will move on to the next step.

If you would like to make a transfer to a non-registered beneficiary, press  .

Entering a new beneficiary

Enter the name and the account number of the beneficiary.

Slide the  button if you would like to add the beneficiary to your list of beneficiaries.

Press  if you would like to return to your list of registered beneficiaries.

After entering the beneficiary, press  .

Transfer amount

Enter the transfer amount.

After entering the amount, press  .

Transfer communication

Enter the transfer communication.

After entering the communication, press  .

Validation before processing

Check the data entered before processing the transfer.

Make sure the entered data is correct, then press  and  .        

Choice of ordering party

Choose the account you would like to transfer from.

After choosing the ordering party account, you will be able to access the next step.

Choosing a beneficiary

Choose the beneficiary from your list of registered beneficiairies.

Use the search bar to look up registered beneficiaries  .

Once you have selected the beneficiary, you will move on to the next step.

If you would like to make a transfer to a non-registered beneficiary, press  .

Entering a new beneficiary

Enter the name and the account number of the beneficiary.

Slide the  button if you would like to add the beneficiary to your list of beneficiaries.

Press  if you would like to return to your list of registered beneficiaries.

After entering the beneficiary, press  .

Transfer amount

Enter the transfer amount.

After entering the amount, press  .

Transfer communication

Enter the transfer communication.

After entering the communication, press  .

Validation before processing

Check the data entered before processing the transfer.

Make sure the entered data is correct, then press  and  .        

Manage standing orders

View, amend or delete existing standing orders*.

Access to the detail view from the list of your standing orders.

Change the settings (amount, periodicity, communication) of your standing orders by pressing  .

Cancel existing standing orders by pressing  .

* Please note that standing orders, created in the context of loans, can neither be changed, nor be deleted.

Manage direct debits

Lock or unlock direct debits*.

Access to the detail view from the list of your direct debits.

Lock, unlock or activate your direct debits by pressing  or  .

* Please note that a direct debit consists of a permission given to your creditor, to make automatic debit collections on your account after sending his invoice.

Set up a new standing order

Add a new standing order.

Similar to transfers, set up a new standing order by pressing  .

Select the ordering party

Choose the account the standing order is to be paid from.

Once you have selected the ordering party’s account, you will move on to the next step.

Select the beneficiary

Select the beneficiary from your list of registered beneficiaries.

Use the search bar to look up registered beneficiaries  .

Once you have selected the beneficiary, you will move on to the next step.

If you would like to make a transfer to a non registered beneficiary, use  .

Add a new beneficiary

Enter the name and the account number of the beneficiary.

Slide the  button to add the beneficiary to your list of beneficiaries.

Press  to return to your list of registered beneficiaries.

After entering the beneficiary, press  .

Enter the amount

Enter the amount of your standing order.

After entering the amount, press  .

Enter the communication

Enter the communication of your standing order.

After entering the communication, press  .

Fix the periodicity

Define when and how often you want your standing order to be paid.

Under «Periodicity», configurate the following settings:

- The first maturity date
- The last maturity month and year
- The periodicity of your standing order (monthly, quarterly, half-yearly, yearly or user-defined).

Confirm the standing order

Check the entered data before authorising the standing order.

Make sure the entered data is correct, then press  and  .

Manage standing orders

View, amend or delete existing standing orders*.

Access to the detail view from the list of your standing orders.

Change the settings (amount, periodicity, communication) of your standing orders by pressing  .

Cancel existing standing orders by pressing  .

* Please note that standing orders, created in the context of loans, can neither be changed, nor be deleted.

Manage direct debits

Lock or unlock direct debits*.

Access to the detail view from the list of your direct debits.

Lock, unlock or activate your direct debits by pressing  or  .

* Please note that a direct debit consists of a permission given to your creditor, to make automatic debit collections on your account after sending his invoice.

Set up a new standing order

Add a new standing order.

Similar to transfers, set up a new standing order by pressing  .

Select the ordering party

Choose the account the standing order is to be paid from.

Once you have selected the ordering party’s account, you will move on to the next step.

Select the beneficiary

Select the beneficiary from your list of registered beneficiaries.

Use the search bar to look up registered beneficiaries  .

Once you have selected the beneficiary, you will move on to the next step.

If you would like to make a transfer to a non registered beneficiary, use  .

Add a new beneficiary

Enter the name and the account number of the beneficiary.

Slide the  button to add the beneficiary to your list of beneficiaries.

Press  to return to your list of registered beneficiaries.

After entering the beneficiary, press  .

Enter the amount

Enter the amount of your standing order.

After entering the amount, press  .

Enter the communication

Enter the communication of your standing order.

After entering the communication, press  .

Fix the periodicity

Define when and how often you want your standing order to be paid.

Under «Periodicity», configurate the following settings:

- The first maturity date
- The last maturity month and year
- The periodicity of your standing order (monthly, quarterly, half-yearly, yearly or user-defined).

Confirm the standing order

Check the entered data before authorising the standing order.

Make sure the entered data is correct, then press  and  .

Access the offer of securities

Browse the different categories of securities.

Access each category of securities by clicking  .

Quickly find the requested security by means of the search function .

Follow up the evolution of your order book

View your buy and sell orders.

Press  in order to access the offer of securities.

Access the detail view of each of your buy or sell orders.

Validate your stock exchange orders in a few seconds only

Check the data of your orders before validation.

After checking the data, press then .

Tap on  in order to access the different editing screens, such as for the modification of the execution venue.

Access the offer of securities

Browse the different categories of securities.

Access each category of securities by clicking  .

Quickly find the requested security by means of the search function .

Follow up the evolution of your order book

View your buy and sell orders.

Press  in order to access the offer of securities.

Access the detail view of each of your buy or sell orders.

Validate your stock exchange orders in a few seconds only

Check the data of your orders before validation.

After checking the data, press then .

Tap on  in order to access the different editing screens, such as for the modification of the execution venue.

Viewing your secure messages

View your incoming and outgoing messages, and your e-documents.

Quickly identify your  important and unread messages.

Browse your incoming and outgoing messages, and your e-documents via  .

Delete or flag messages you have read by pressing the   icons.

Send a new message by pressing  .

View a message

View your incoming or outgoing message, or your electronic-document.

Press a message to see its contents.

View your message in PDF format by pressing  .

Delete your message by pressing  .

Press  to return to the list of messages.

Viewing your secure messages

View your incoming and outgoing messages, and your e-documents.

Quickly identify your  important and unread messages.

Browse your incoming and outgoing messages, and your e-documents via  .

Delete or flag messages you have read by pressing the   icons.

Send a new message by pressing  .

View a message

View your incoming or outgoing message, or your electronic-document.

Press a message to see its contents.

View your message in PDF format by pressing  .

Delete your message by pressing  .

Press  to return to the list of messages.

Search for the closest branch

View the list of branches and S-BANK ATMs.

Find the branch closest to you by activating geolocation.

Search for a branch by name or location.

Quickly find your location, as well as open and closed branches thanks to the  icons.

Finding your location in relation to a branch

View the map to find your location in relation to the nearest branch.

Search for the closest branch

View the list of branches and S-BANK ATMs.

Find the branch closest to you by activating geolocation.

Search for a branch by name or location.

Quickly find your location, as well as open and closed branches thanks to the  icons.

Finding your location in relation to a branch

View the map to find your location in relation to the nearest branch.

Simulation for a personal loan

Simulate your personal loan and quickly compare different durations.

Choose an amount via  .

Browse the different terms and conditions for rates (Classic, axxess, ZEBRA) via  .

Apply for a loan online.

Simulation for a housing loan

Simulate your housing loan by adjusting the different variables.

Adjust the different variables via  .

Apply for a loan online.

Simulation for a personal loan

Simulate your personal loan and quickly compare different durations.

Choose an amount via  .

Browse the different terms and conditions for rates (Classic, axxess, ZEBRA) via  .

Apply for a loan online.

Simulation for a housing loan

Simulate your housing loan by adjusting the different variables.

Adjust the different variables via  .

Apply for a loan online.

Activate Touch ID Authentication

Log in using your digital fingerprint.

First, make sure that your iOS device is compatible with Touch ID and that it has been properly configured.

Activate Touch ID for S-net Mobile Enable/disable Touch ID  in the “Settings” menu of the S-net Mobile application or during the PIN code setup.

Configure your application

Easily manage your settings.

Define, change or delete your simplified identification method (4 digit PIN code).

Manage your list of registered beneficiaries.

Manage your PUSH notifications.

Configure your S-Digicash application.

Customise the order of your menus.

Block your S-net agreement.

Activate PUSH notifications when your stock exchange orders are executed.

PUSH notifications management

Manage the different categories of PUSH-notifications

Activate or deactivate the PUSH-notifications in case of:
- execution of stock exchange orders
- credit entries on current accounts
- progress or decisions related to ongoing requests

Switch to electronic statements

Switch from paper statements to electronic statements

Activate your electronic statements with just one click.

Activate Touch ID Authentication

Log in using your digital fingerprint.

First, make sure that your iOS device is compatible with Touch ID and that it has been properly configured.

Activate Touch ID for S-net Mobile Enable/disable Touch ID  in the “Settings” menu of the S-net Mobile application or during the PIN code setup.

Configure your application

Easily manage your settings.

Define, change or delete your simplified identification method (4 digit PIN code).

Manage your list of registered beneficiaries.

Manage your PUSH notifications.

Configure your S-Digicash application.

Customise the order of your menus.

Block your S-net agreement.

Activate PUSH notifications when your stock exchange orders are executed.

PUSH notifications management

Manage the different categories of PUSH-notifications

Activate or deactivate the PUSH-notifications in case of:
- execution of stock exchange orders
- credit entries on current accounts
- progress or decisions related to ongoing requests

Switch to electronic statements

Switch from paper statements to electronic statements

Activate your electronic statements with just one click.